"The environment is where we all meet; where we all have a mutual interest; it is the one thing that all of us share.”
- Lady Bird Johnson
Across multiple locations and multiple waste streams, we deliver the integrated solution from a single source to satisfy all of your requirements for waste reduction, recycling and sustainability. We take complete accountability for service performance and cost control with a customized waste management program that allows you to focus on your core business.
We leverage our relationships with quality independent local and regional service providers to deliver the best possible solution. We negotiate all contracts and manage execution of your customized waste solution to the highest standards. We manage all insurance requirements and ensure each contracted service is delivered according to your expectations.
We audit all invoices from service network partners for accuracy to ensure proper billing and cost savings. We provide one centralized summary invoice; so you pay only what is approved by our team for payment, according to your service contract. We pay all service partner invoices on your behalf. We also arrange for electronic billing and EDI connectivity as needed to streamline operations and financial management.
Our account managers are client ambassadors inside RiverRoad. They manage contract compliance down to the finest detail and across the entire service network. Their only objective is your complete satisfaction. We provide the right management resources for each account to back our promise of always exceeding client expectations.
Our call center is staffed by knowledgeable professionals who respond to and resolve all customer requests in a timely manner. They are well-trained to address any challenge and special requests as needed.